Transition and Operational Services
Transition and Operational Services are designed to mitigate operational risk and manage the overall cost connected with the upgrade, maintenance, operation and ongoing care of a SimCorp Dimension installation. Designed to reduce cost of operations, the user-oriented services are structured in accordance with the ITIL approach to IT service management and developed with input from a number of major investment management organisations.
From assisting SimCorp Dimension users during a system upgrade to the maintenance and support of a running installation, SimCorp Transition and Operational Services are designed to meet evolving industry needs and to meet global as well as local needs of SimCorp Dimension users.
SimCorp’s Transition and Operational Services catalogue covers:
• Release and Deployment Services
• Validation and Test Management Services
• Incident and Problem Management Services
