SimCorp Western Europe terms and conditions
These Terms and Conditions apply to training services offered by SimCorp Western Europe (“WE”) to its clients.
Description of services
SimCorp offers training courses to its clients. All training courses that may be offered are described in the course calendar that can be found on the website of SimCorp: www.simcorp.com. A schedule of courses ("Western Europe Course Calendar) has been made available and may also be updated from time to time.
Training is offered as daily course sessions ("Training Days") which can be purchased in advance and allocated across any of the courses offered in the Western Europe Course Calendar.
Not all courses in the Synopsis have dates scheduled. Participants can only sign up for an entire course and cannot choose to sit in only on a particular session or day.
Places will be booked on a "first-come-first served" basis and SimCorp reserves the right to bar any participant from entry to its training courses.
Description of a standard day of training:
One Training Day is 8 hours long, consisting of 7 hours training and one hour for lunch.
A Training Day will usually start at 9am and finish at 5pm and be conducted at SimCorp's premises in Amsterdam ( Symphony Tower, Gustav Mahlerplein 109-111, 1082 MS Amsterdam, The Netherlands ) or at an alternative location.
Training will be conducted by one or more SimCorp consultants.
Training materials (e.g. slide printouts, rough paper, PC etc.) and lunch will be provided on the day by SimCorp.
Overall Time schedule
All Training Days purchased are to be used within the current calendar year. Should any remain unused at the end of this period, SimCorp retains the right to retain payment. SimCorp may decide to allow the client to carry over some or all unused Training Days beyond this period. SimCorp will at its sole discretion make this decision on a case by case basis.
Fees
The current price of a Training Day for all courses in the Western Europe Course Calendar is 985 EUR excl. VAT per person per day. This daily fee inludes training material and lunch.
SimCorp offers a volume discount for days purchased in advance and in bulk ("Advanced Purchases"). Please contact your account manager if there exist an interest in this.
Training purchased other than Advanced Purchases are defined as "Individual Purchases".
The client will be invoiced for payment for Training Days directly after an order is received by SimCorp. Payment by the client is due immediately upon receipt of invoice. Prospective course participants may not be admitted to the course if payment has not been received for that course prior to its commencement. In the event that payment for training delivered is not received by SimCorp, the client shall also pay interest on the outstanding amount, from the due date until the date of actual payment, at a monthly interest rate equivalent to one and a half per cent (1,5 %).
Where an Advanced Purchase has been made, full payment for all purchased days must be received by SimCorp prior to commencement of the first day's training.
Expenses may be charged to the client for courses held, at the request of the client, in a location other than SimCorp’s training facility in Amsterdam.
Cancellation Policy
If a client wishes to cancel participation in a course, notice of cancellation will be accepted by SimCorp by email, fax or letter.
Fees for Individual Purchases will be refunded in full should notice be received by SimCorp more than one calendar month prior to the start of the course.
If a client cancels participation on a course booked as part of an Advanced Purchase, associated Training Days will be recognised as unused.
For cancellations received with less than a months’ notice, the course fees will be forfeited.
Should an intended course participant be unable to attend a course, it is possible to send a substitute in their place provided SimCorp has received written notice (by email, fax or letter) at least 1 day prior to the course start date.
SimCorp reserves the right to cancel courses at its discretion. This will only be done if the number of participants is too low to make the course viable or other unforeseen circumstances arise. In the event of a course cancellation by SimCorp, fees will be refunded to clients who have made an Individual Purchase of the course, and Training Days will be recognised as unused for clients who have made an Advanced Purchase.
